Your account

Delete youraccount

How to delete your account in the Cal LabPro app, made by Cal LabPro Pty Ltd, and what happens to your data.

In the app: instant By email: within 7 days

Delete it in the app

This is the fastest way, and it happens straight away.

  1. 01

    Open Cal LabPro

    Open the app and sign in.

  2. 02

    Go to Profile

    Tap the Profile tab and scroll to the bottom.

  3. 03

    Delete account

    Tap Delete account, then tap Delete to confirm.

Have Premium? Deleting your account doesn't cancel your subscription. Cancel it first in your App Store or Google Play subscription settings; see Support for the steps.

Can't open the app?

Email privacy@callabpro.com with the subject "Delete my account", from the email address you signed up with. We'll delete your account within 7 days and email you when it's done.

What happens to your data

Permanently deleted

  • Your account, name and email address
  • Your body details, goals and settings
  • Your food diary and weight history
  • Your meal reminders
  • Your profile photo
  • Your invite code and invite records
  • Your subscription record with RevenueCat

May be kept for a while

  • Copies in our providers' encrypted backups, overwritten within 30 days
  • Apple and Google's own records of your purchases, under their privacy policies
  • Data you saved to Apple Health or Health Connect stays on your phone; you can remove it in those apps

Delete only some data

You can delete diary entries, reminders and your profile photo yourself in the app at any time, or email us and ask.

Need help deleting?

Email us from the address you signed up with.

Email privacy@callabpro.com